Agora Tokyo Ginza

I love the service that was second to none in all Japan . Manisha Chhetri the supervisor of the hotel made a big difference in our experience altogether: she was active listening us and we checked in till we left and worked very proactively to make us feel at home by all means: this was including room changing to make our stay more comfortable so as a family of 5 we could feel as comfortable as possible in two rooms adjacent one another. Took care of our special transportation and anything we needed during our stay. This was a pure giving from her side and made us feel that we are in a very good hands. Thank you so much Manisha Chhetri - without you tit would have not be the same 😍

The hotel offers free coffee and pastries every morning which are very nice. It rained a lot while I was in Japan so it was also convenient to have an area to borrow free umbrellas at the entrance. The rooftop lounge area is my favorite area of the hotel as it is open to the air and just peaceful! I had breakfast there one morning. However, it is located right in front of a few nicer hotel rooms on the 12th floor and I felt that the guests there did not appreciate people hanging out and talking in that area. The hotel is in a very central location in Ginza so it was extremely easy to get around.

Location, staff, attention to detail! Check out our other review. We stayed here after a 2 week cruise, before a 2 week land tour with another couple. We stayed here twice on the same trip, at the start and at the end… the staff kept a suitcase for us until we returned after 10 days as we stayed one more night before heading to the airport. They shipped our other luggage forward to our next location, Kyoto, so we did not have to haul them on a train and have them with us in Hakone. They were attentive, room was comfortable, location was terrific for finding great shopping, sights, food and drinks.

The hotel staff were so helpful and friendly. The location was fantastic. The rooms were so well sound proofed - we couldn't hear a thing from other rooms. The flavoured waters in reception were so refreshing. Our jetlag meant that we didn't get to try the pastries but they looked delicious and were a really nice touch. The rooftop seating area was gorgeous. Bedding and pillows were a dream. All of the extras and amenities where perfect - we thought our stay was EXCELLENT!